Genshin Impact Not Opening Problem

Genshin Impact, which was released recently and attracted a good audience, gets a problem from some users. The reason for not opening on computer and mobile may be different, follow the steps below to find the solution.

Genshin Impact Not Opening Problem
Genshin Impact Not Opening Problem

Why am I getting the Genshin Impact Not Opening Error?

We may encounter these errors for many reasons. One of these is that your system requirement is not meeting the game.

How Do I Solve the Genshin Impact Not Opening Error?

We will tell you as a suggestion under 2 subheadings;

If it won't open on your computer

If you downloaded Genshin Impact as a RAR file, you need to extract the files from the folder. Install after removing. Then directly delete the previously downloaded version and make sure you delete it completely, then install your game on the SSD if you have one. Otherwise, you can install the same driver again.

Run as administrator

Turn your computer off and on again or directly close the game from Task Manager and run it as administrator.

Update Graphics Card

If your graphics card is out of date, it can affect your game. Not only this game, it can affect many games, so check if your graphics card is up to date.

If it won't open on mobile

  • First of all, delete the game from the phone completely and turn it on to get the phone to it. Then install the game again, if you want your game not to go, enter Settings and clear the cache by entering the game.
  • If the game still does not open, please contact the game's support team and send an e-mail specifying the brand and model of your phone.