Zoom Video Calling Program Bug Fixes

With the spread of Covid-19, students and teachers began to use the Zoom program frequently. Sometimes, any errors can be encountered in the program. In this article, you can find the cause of the problem and how you can fix it.

Zoom Video Calling Program Bug Fixes
Zoom Video Calling Program Bug Fixes

1) Error Code Resolution From 5000 To 104118

It is an error caused by connection problems with Zoom servers. (Connectivity issues with Zoom's servers)

How Do I Solve It?

  • If you are using antivirus software, this program may be blocking Zoom. You must either remove this barrier or disable the antivirus program.
  • Change your Dns setting to 8.8.8.8 and 8.8.4.4.
    •  On the computer, first right-click on the” start " bar. Click “Network Connections”, which opens, and click “Change adapter options”.
    • In the window where network connections are displayed,” local network connection “is selected and” Properties " button is pressed.
    • In the window that opens, “Internet Protocol Version 4 (TCP/IPv4) is selected and the “Properties” button is clicked.
    • The “use the following server DNS addresses” box in the same window is selected so that the new DNS numbers can be determined manually.
    • The DNS numbers 8.8.8.8 or 8.8.4.4 are entered and the “OK” button is clicked. In this way, the DNS settings are changed.

2) there is an unexpected error in the meeting. Error code 2008 solution

(The meeting has an unexpected error. Error code: 2008)

This problem is caused by user licensing. The applied license is no longer valid on the account.

How Do I Solve It?

As an account owner or administrator, visit the user Administration and use and assign the appropriate webinar license to the user.

3) XmppDll.error resolution missing dll on your computer

How Do I Solve It?

4) entry point not found and procedure entry point Not Found error solution

How Do I Solve It?

Reinstall Microsoft Visual C ++ 2008 SP1.

5) there is no disk in the drive. Please insert a disc into the drive error solution

The Zoom application is looking for a file path that is not available on your Windows machine. This usually happens when attending or leaving a meeting.

How Do I Solve It?

Uninstall zoom and reinstall the latest version of Zoom

6 ) 0 error code ( during installation) solution

  • This error was encountered when upgrading from version 0.9 or 1.0.
  • The source of the Zoom installer package has been disconnected.
  • Antivirus software may have quarantined files downloaded by the Zoom installer.

How Do I Solve It?

  • Download and install the Zoom client installer manually.
  • If the problem persists, installer located at C:/users/username/AppData/Roaming/Zoom import txt file, then installer.send a ticket with txt file.

7) 3000 error solving during installation

Zoom Installer was unable to overwrite an existing file due to a running process.

How Do I Solve It?

8) 10002 error solution during installation

  • The source of the Zoom installer package has been disconnected.
  • Antivirus software may have quarantined files downloaded by the Zoom installer.

How Do I Solve It?

  • Check your disk space for sufficient space.
  • Download and install the Zoom client installer manually.
  • If the problem persists, installer located at C:/users/username/AppData/Roaming/Zoom import txt file, then installer.send a support message with txt file.

9) 10006 error resolution during installation

  • Check that the target disk may be full.
  • Antivirus software may have quarantined files downloaded by the Zoom installer.

How Do I Solve It?

  • Check your disk space for sufficient space.
  • Download and install the Zoom client installer manually.
  • If the problem persists, installer located at C:/users/username/AppData/Roaming/Zoom import txt file, then installer.send a support message with txt file.

10) 13003 error solution during installation

  • User permissions do not allow applications to be installed.
  • There's a conflict with the drivers.

How Do I Solve It?

  • Download the Zoom client installer manually, and then run the installer as an administrator.
  • Make sure that the Video and audio drivers are up to date.

Prepared by Zoom Support Team.